Privacy Policy
Last Updated: March 2024
1. Information Collection
1.1 Automatically Collected Information
- Device information (operating system, browser type, device model)
- Access information (IP address, access time, usage duration)
- Usage data (feature usage frequency, error logs)
- Performance data (loading time, response speed)
1.2 User Provided Information
- Uploaded PDF file content
- Conversion parameters (animation style, sound effects)
- Information provided in feedback or support requests
1.3 Information We Don't Collect
- Personal identification information (name, address, phone)
- Payment related information
- Biometric data
- Social media information
2. Information Usage
2.1 Core Service Purposes
- Providing PDF to video conversion service
- Processing files and extracting content
- Generating and optimizing video output
- Providing temporary file storage
2.2 Service Improvement Purposes
- Analyzing service performance and usage patterns
- Identifying and resolving technical issues
- Optimizing user interface and experience
- Developing new features and improving existing ones
2.3 Data Processing Principles
- Minimizing data collection
- Clear processing purposes
- Time-limited data retention
- Secure data processing
3. Data Storage and Security
3.1 Data Retention Periods
- PDF files: Temporary storage during conversion only
- Generated videos: Retained for 24 hours
- Usage logs: Retained for 30 days
- Error reports: Retained for 90 days
3.2 Security Measures
- Transport encryption: TLS 1.3 protocol
- Storage encryption: AES-256 bit encryption
- Access control: Role-based permission system
- Security monitoring: 24/7 system monitoring
- Regular security audits and updates
4. Data Sharing and Transfer
4.1 Necessary Data Sharing
- Cloud service providers (for file storage and processing)
- AI service providers (for voice synthesis)
- Analytics service providers (for performance monitoring)
4.2 Data Sharing Principles
- Sharing only necessary minimum datasets
- Requiring third parties to follow equivalent privacy standards
- Signing data processing agreements
- Regular third-party compliance reviews
5. User Rights and Controls
5.1 Your Data Rights
- Access: Know what data we collect
- Correction: Fix inaccurate data
- Deletion: Request data removal
- Restriction: Limit data processing scope
- Objection: Object to data processing
- Portability: Obtain data copy
6. Contact Us
Response time: Within 2 business days